Frequently Asked Questions
Everything you need to know about your BEAMS shopping experience.
What is the standard shipping time for international orders?
International orders typically arrive within 7-14 business days, depending on your location and customs processing times.
How do I return an item if I am not satisfied with the fit?
We offer a 30-day return policy. Items must be in their original condition with tags attached. You can initiate a return via our online portal.
Does BEAMS offer size guides for different brands?
Yes, each product page features a specific size chart and 'Fit Note' to help you compare international sizing and find your perfect match.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and regional installment services like Klarna.
How can I track my order once it has been shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.
Are your products authentic?
BEAMS guarantees that all products sold on our platform are 100% authentic and sourced directly from the designers or authorized distributors.